At Bedford Regional Medical Center the physicians, nursing staff and allied healthcare professionals function collaboratively as a part of a multidisciplinary team to achieve positive patient outcomes. Patient Services is provided by a variety of individuals and departments.

Patient Services is provided by professional healthcare providers who recognize the unique and individual physical, emotional and spiritual needs of each person. Patient care encompasses the recognition of disease and health, patient teaching, patient advocacy, spirituality and research.

Although BRMC's nurses manage highly technical and complex care situations, it is often the nurse's kind word, gentle touch, calming smile or silent presence that make a real difference to our patients.

Patient care is based upon respect for the dignity and worth of every individual. We believe that each patient has the right to receive quality care based on individual needs. Patients and their families are involved in establishing priorities for care that best meet their needs. Education about health maintenance is available on both an inpatient and outpatient basis.

Professionalism, caring, flexibility, and a commitment to continuous improvement are key qualities of our nursing staff. Changes in health care technology, new nursing career opportunities, advances in treatment options, and increasingly informed consumers have significantly changed the role of nurses over the past several decades. Staff regularly participate in educational activities to maintain competence, gain new knowledge and develop advanced skills. Numerous nursing staff have achieved national certification in their specialty and are recognized experts in their field.

The goals of Patient Services is high...to provide efficient, quality, individualized and comprehensive care to all patients.